While questions on capacity, permitting, preferred vendors, and more will always be crucial when booking a venue, the COVID-19 pandemic has introduced some new concerns that need to be top-of-mind. Here’s what every planner should care about before signing that venue contract.
ARRIVAL
To protect your guests and employees make sure the following
Protocols are initiated when you arrive:
- A face mask or shield is required
- Completing a Guest Screening questionnaire
- Having your temperature taken (if your temperature exceeds 37.5˚C you will not be allowed entry)
- A hand sanitizing station
HEALTH AND SAFETY PROTOCOLS
- Education – All employees should be educated on the best practices and have temperatures recorded DAILY upon entry
- Awareness – Educational signage to be displayed for both employees and guests
- PPE – All employees are required to wear certified personal protective equipment (PPE) at all times
- Social Distancing to be maintained in demarcated areas and physical barriers where required
- Hygiene – All areas and touch points should be thoroughly and regularly cleaned and sanitized
- Ensure a Health & Safety Officer is on-site at all conference times.
CONFERENCING PROTOCOLS
To ensure you are protected please ensure the following conference protocols are implemented:
- Public areas (i.e. foyers) will be demarcated to maintain social distancing and queue management
- Complimentary items (i.e. water, mints etc) will be provided individually and all glasses to be protected by sanitary cap lids
- Individual sanitizers will be provided to each delegate.
- Pens and notepads will be provided on request and must be taken with.
- Coffee / Tea Breaks will have individually wrapped food items and stations will be manned by a conferencing employee to minimise touching of coffee machines and other items.
- Plated meals will be served during lunch breaks or dinner banquets
- No buffets.
- Dining tables will seat 4 – 6 persons to ensure social distancing is maintained.
- Cutlery and disposable napkins will be provided in individual sleeves.
